Toyota Tundra Forums banner

1 - 3 of 3 Posts

1 Posts
Discussion Starter #1
Continental Toyota of La Grange, IL

For more info on this scam, see:
Spot Delivery and Automobile Dealer Fraud

A couple of weeks ago I went into Continental Toyota, pre-approved, to purchase a 2006 Subaru Tribeca. At that time I walked out with a stack of signed paperwork at an acceptable rate and payment.

Tonight I spoke with Roxanne in finance, who called to tell me I had to come in to re-sign my papers because Capital One wouldn't finance the gap coverage. I immediately followed up with Capital One to confirm this, they agreed, and then confirmed that I had been approved at the rate I initially agreed to. That is what is on my contract.

So I went into the dealership where a man named Chris presented me with a new set of paperwork that he told me I had to sign which had a higher rate, higher sale price, and higher payment. I told him no way in hell and walked out. My "new contract" should have been identical in every way, save the deducted gap coverage.

This is a WELL DOCUMENTED SCAM that dealers use, banking that you won't do your homework.

I already confirmed that Capital One approved my financing before I drove in. And besides that, I was pre-approved before I ever even came in.

I plan to contact the BBB and the Attorney General's office first thing in the morning.

I am truly disgusted. In this economy, the day before Christmas Eve.

Those people should be ashamed. Truly ashamed. This is abhorant behavior.

Premium Member
222 Posts
you need to get this to the attention of Toyota corporate. I would write a detailed letter to someone high up the food chain.
1 - 3 of 3 Posts