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Pre-sale damage ?

2804 Views 20 Replies 8 Participants Last post by  Josh83
I bought my 2010 Tundra in Dec, and now with the nice weather out for a couple of months the truck has some damage that appears to be covered up in the paint. A couple of weeks ago it started, the driver side rear door has what appears to be sanding marks all over it and now a different color silver appearing more and more everyday. It is now very noticeable, and now have a day to bring it in to the dealer. Does anyone have any thoughts ? It is obvious that something hit that door.
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It would be very hard to prove that it was damage from before you took delivery of the vehicle. Good luck though you never know
run a magnet over it.
It MAY just be an iffy paint finish, in which case they will likely take care of it under warranty. If it is damage and the magnet shows up some bondo, then you may have a job proving it. Or, it could have been damaged ina parking lot by something scraping against it.

Photos may help...
its not uncommon,, ask the dealer to pull a history of the vehicle,, it may show a sublet to a body shop??
Could have happened at the factory also. The right person at TMS could probably get that info.
When I sold car's, If there was any paint repair that the dealer did,We had to tell the customer before they signed the papers. I was driving my demo and hit a ladder on the highway and it had to get the bumper repainted.
when i bought my truck from a toyota dealership... he said that they don't certify any trucks that have been in accidents or have had body repair done. So, if we were to take a salesman word (lol) your truck shouldn't have been certified by toyota
when i bought my truck from a toyota dealership... he said that they don't certify any trucks that have been in accidents or have had body repair done. So, if we were to take a salesman word (lol) your truck shouldn't have been certified by toyota
I doubt his 2010 was used.
well on both of your comments, I have seen new cars damaged and repaired.. and nothing was said to anybody,, and toyota certifieds are fine with a small accident, as long as its not more than 2 panels that was replaced... dealers are scummy,, I will be the first to admit that!!
when i bought my truck from a toyota dealership... he said that they don't certify any trucks that have been in accidents or have had body repair done. So, if we were to take a salesman word (lol) your truck shouldn't have been certified by toyota
yeah certified has nothing to do with this post...his truck was NEW not used...
New truck can get dinged before sale just like any other truck. They sure don't scrap them, and has anyone ever seem a selection of 'imperfect' new trucks for sale at a dealer? No, because they fix them. If it's a minor scratch or dent, they will repair it and sell it. Minor stuff like that, properly rectified has no effect on value. Doesn't show up on any CarFax, and you shouldn't be able to tell.

BUT, it does reinforce the importance of carefully looking over your truck when you take delivery.
New truck can get dinged before sale just like any other truck. They sure don't scrap them, and has anyone ever seem a selection of 'imperfect' new trucks for sale at a dealer? No, because they fix them. If it's a minor scratch or dent, they will repair it and sell it. Minor stuff like that, properly rectified has no effect on value. Doesn't show up on any CarFax, and you shouldn't be able to tell.

BUT, it does reinforce the importance of carefully looking over your truck when you take delivery.
yes it happens but its illegal not to disclose it. and yes, we have seen imperfect new trucks for sale at a dealer..usually after a hail storm or tornado haha. and untrue, ANY paint or body repair has effect on value no matter how "properly rectified" it was...
I went to the dealer yesterday, and they called the area rep, I have an appointment on July 21st. The repair is getting worse with the sun beating on it, and you can see the sanding where what appears to a bondo job. When I told the dude that I didn't buy the car from them, they where a little more supporting, typical I guess.
ANY paint or body repair has effect on value no matter how "properly rectified" it was...
We are going to have to agree to disagree on that. Buffing out a scratch or a PDR repair on a small dent is not going to affect value, simply because you can't tell and it is not recorded. Now, a repair using Bondo, thats another matter. That is not properly rectified in my book. If dooors were supposed to be made from bondo, they would be.

As far as I recall, the Texas Deceptive Practices Act only require disclosure of material facts, such as major body damage of frame damage. Essentially, anything that could reasonabley be expected to affect value. I have some very light scratches on my truck. If I bothered to, they would buff out. So, minor touch-ups would not fall under this. Things like those plastic bumper skins getting repainted probably wouldn''t either. Those get scratched all the time.

How many door dings do you think happen in a year at a dealership? I really haven't seen a row of cars in a special 'scratch and dent' section. Maybe you have, but not I.
man thats suks so bad,, so sorry dude.. I hope they hook you up somehow..
We are going to have to agree to disagree on that. Buffing out a scratch or a PDR repair on a small dent is not going to affect value, simply because you can't tell and it is not recorded. Now, a repair using Bondo, thats another matter. That is not properly rectified in my book. If dooors were supposed to be made from bondo, they would be.

As far as I recall, the Texas Deceptive Practices Act only require disclosure of material facts, such as major body damage of frame damage. Essentially, anything that could reasonabley be expected to affect value. I have some very light scratches on my truck. If I bothered to, they would buff out. So, minor touch-ups would not fall under this. Things like those plastic bumper skins getting repainted probably wouldn''t either. Those get scratched all the time.

How many door dings do you think happen in a year at a dealership? I really haven't seen a row of cars in a special 'scratch and dent' section. Maybe you have, but not I.
TONS of lot damage happens.. sales managers are to greedy and need to shove 100 cars in 80 parking spots.. they dont care.... they just want to sell cars and pocket the money.. I have a FEW friends in sales that arent scummy.. the other 30 or so.. well lets say i wouldnt recommend them.
We are going to have to agree to disagree on that. Buffing out a scratch or a PDR repair on a small dent is not going to affect value, simply because you can't tell and it is not recorded. Now, a repair using Bondo, thats another matter. That is not properly rectified in my book. If dooors were supposed to be made from bondo, they would be.

As far as I recall, the Texas Deceptive Practices Act only require disclosure of material facts, such as major body damage of frame damage. Essentially, anything that could reasonabley be expected to affect value. I have some very light scratches on my truck. If I bothered to, they would buff out. So, minor touch-ups would not fall under this. Things like those plastic bumper skins getting repainted probably wouldn''t either. Those get scratched all the time.

How many door dings do you think happen in a year at a dealership? I really haven't seen a row of cars in a special 'scratch and dent' section. Maybe you have, but not I.
shoulda been more specific...yeah buffing and PDR i can see not being disclosed etc...but any non factory finish has to be disclosed and any non factory finish does affect value.
shoulda been more specific...yeah buffing and PDR i can see not being disclosed etc...but any non factory finish has to be disclosed and any non factory finish does affect value.
What is your opinion of vehicles damaged and repaired at the factory? Does that count as a factory finish?
What is your opinion of vehicles damaged and repaired at the factory? Does that count as a factory finish?
they would prob just ship it out that way and blame the transport... wouldn't surprise me,,

we have had vehicles come OFF the truck not running,,, bring it in to find the t belt off a few teeth, or a crank sensor unhooked, etc,, seen quite a few over the years... I remember a supercharged previa came off the transport truck pizzing oil out of the hole in the block the rod went through.... no kidding,, happened when i was at Ft myers toyota,, nothing really surprises me any more with cars..:rolleyes:
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