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Discussion Starter · #1 ·

I had the scheduled maintenance (Z service pak) done 2 weeks ago on my 02 Sequoia (60K and 90K combined - so the service rep said). I had the brakes done and the Ball Joint recall done also. So I got a survey request from Toyota on how I thought the service was. Well I poped the hood to look things over and noticed that the area around the spark plugs were just as dusty as everything else. I poped one of the plugs and it was old - so they didn't replace the plugs
. Does anyone have a list of the things that are supposed to be done for the Z service pak?

I of course will be scheduling an appointment with the Service Manager tomorrow and want to go over EVERYTHING with him

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