I don't know if this has been brought up before or not. If it has, I apologize. So I took my Tundra in to get an oil change. I also told them I wanted a new tailgate. I didn't have any problems with it, but it's an 07 and I thought I will at least ask. I wanted to do it because my warranty expires this month. To my surprise they did it. They also told me they were going to put in a new gas pedal assembly. So I went on vacation and left the truck there for a week. They needed that long anyway to get the tailgate in and paint it. So I get my truck back and everything looks fine. Then I get in my truck, and whooh wait a minute, I got different floor matts!!! They were chintzy black rubber ones!! When I bought my truck I threw out the carpet ones and bought the 125.00 dollar all weather heavy duty Toyota floor mats. I have a crew max so they cost a lot. I loved those mats. Best mats I ever had. I also noticed that only the front driver and passenger side where changed. So I grab the service writer and say "what the hell happened to my mats". He tells me that they had to replace them when they did the pedal recall. I tell him "bull chit, I want my mats back, I paid for those with my own money off of ebay". He tells me that when they take them out they cut them in half. I'm pissed now. I tell him "that's destruction of my personal property". He says "no it's not because they were factory Toyota mats". I tell him then "does that mean you could've just had my truck crushed because it's Toyota's property and not mine". We go back and forth for some time and I finally ask for the service manager. He comes back and say's "call the 1 800 number". I tell him "NO" I want to be reimbursed for the mats. He says no and tells me to call the 800 number. I said how about I call the cops instead for destruction of property. He says what we did was not illegal. Now I have been a cop for 13 years and new better. I hated to do this but I did. So I pulled out my badge and said "I think I know whats legal or not, and what you did is illegal". I told him "if you need for me to call one of the guys I work with over here to discuss this with you I will". Just so happens the dealership was in my patrol beat, and anyone who would have showed up would have been a squad mate. Now everything changed. He tells me that he will get me some new mats. He calls me about a week later and I go pick them up. They are the same ones I had. I ask the mechanic that brought them out to me where he got them. He said they took them out of somebody elses truck that came in for a recall. So ya, I got used ones, but they look good. So some other poor tundra owner is going to go through what I did. I tell the guy to keep the damn things because I don't want to be assisting in the destruction of "his" property. He tells me, they won't get them back anyway so just take them. I drove off and called the 800 number. So just to let you guys know, if you like your floor mats, take them out before you go to the dealer. I cant believe this crap.