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Discussion Starter #1
If they really want to keep current customers and gain new ones, they should increase the bumper-to-bumper warranty to 5 years 65K. And make it retroactive to 2007 models.

If KIA, Hyundai, Mitsubishi can do it then Toyota can.
 

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If they really want to keep current customers and gain new ones, they should increase the bumper-to-bumper warranty to 5 years 65K. And make it retroactive to 2007 models.

If KIA, Hyundai, Mitsubishi can do it then Toyota can.

Correct me if I'm mistaken, but none of those makers listed have a "bumper to bumper" warranty longer than 3/36.

I bought my Platinum 7/100 from a vendor here for around $1,000......under $150 a year; BFD.
 

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Correct me if I'm mistaken, but none of those makers listed have a "bumper to bumper" warranty longer than 3/36.

I bought my Platinum 7/100 from a vendor here for around $1,000......under $150 a year; BFD.

Is the plantium a BTB? I thought it was powertrain and some electrical, but didnt cover most interior and exterior trim parts
 

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Is the plantium a BTB? I thought it was powertrain and some electrical, but didnt cover most interior and exterior trim parts

Anything not on this list is covered..........I think you'd be hard pressed to find any warranty that covers trim parts.



  • Accessory Drive Belts
  • Batteries
  • Body Panels
  • Brake Linings, Pads and Shoes
  • Bumpers
  • Carpet
  • Chrome
  • Clutch Friction Disk and Pressure Plate
  • Dash Cover and Pad
  • Door Trim, Handles and Fabric
  • Filters
  • Fluids
  • Glass (including Windshield)
  • Headliner
  • Heating Hoses, Lines and Tubes
  • Hinges
  • Hybrid System Main Relays
  • Hybrid Vehicle Battery
  • Hybrid Vehicle Battery Module/Pack
  • Hoses
  • Interior and Exterior Trim Moldings, including but not limited to, Cup Holders, Ashtrays, Covers, and Vents
  • Lamps
  • Light Bulbs
  • Nuts, Bolts, Clips, Retainers and Fasteners
  • Paint
  • Rotors and Drums
  • Rust and Corrosion Damage
  • Seat Covers
  • Service Plug
  • Shiny Metals
  • Spark Plugs
  • Structural Framework and Wells
  • Tires
  • Vacuum Hoses, Lines and Tubes
  • Weather Stripping
  • Wheels and Rims
  • Windshield Wiper Blades (Rubber Component
 

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Yea thats pretty much what I said, powertrain and electronics, the original BTB covers trim parts, i guess you meant it would be hard to find and extended warranty that is BTB. I just didnt think that Platinum was a true BTB although I hear its the best extended warranty to get.
 

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Yea thats pretty much what I said, powertrain and electronics, the original BTB covers trim parts, i guess you meant it would be hard to find and extended warranty that is BTB. I just didnt think that Platinum was a true BTB although I hear its the best extended warranty to get.


The OP wants a longer bumper to bumper warranty and then lists a few makers that allegedly have them. (at least that's my take)

It's my understanding that all the "standard" 100K warranties on the makes he listed are powertrain only.

I only threw in the Platinum as an example if someone wanted additional coverage.


While you're correct in that it's not "BTB", I can list dozens of parts off the top of my head that won't be covered under a powertrain warranty and its normal "internally lubricated" clause.

I think it's cool when a warranty lists what is NOT covered as opposed to what IS covered. The downfall of most extended warranties is that the one specific part that failed just happens to not be on that list.


Back to the OP.....wonder if he realizes that GM and chrysler both had those 70/100K powertrain warranties?? If he does, how did that work out as far as increasing sales???:eek:
 

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well hyundai, kida and mistu BTB are 5/60k

cadillac and i think some other GM lines have BTB 4/50k

lincoln has 4/50k bumper to bumper

lexus 4/50k

mercedes 4/50k

thats just a quick look at all their manuf' sites.

so yeah, a 3/36k mile warranty for bumper to bumper items is kinda sucky now.... of course most of the ones i have mentioned have way longer powertrain but those are the BTB ones....
 

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07dc is correct. I think one of the points the OP was trying to make is something needs to be done for the CURRENT owners who's vehicles have been devalued by the recall, Personally I dont want to trade my truck in on a new one so offering me a extra loyalty bonus on a new one does nothing for me.

Extending my BTB to 5 yr or 65K miles, or even just giving me a 100K platnium is at least an attempt to say thank you for being a customer and we are sorry your value in your vehicle has diminished so heres a token of our appreciation.

Too many businesses these days are focused on new sales, Its like cell phone companies, give you the world if you sign a new contract, but if you are an old customer that has been loyal for years sorry about your luck, you pay full price for everything.
 

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well hyundai, kida and mistu BTB are 5/60k

cadillac and i think some other GM lines have BTB 4/50k

lincoln has 4/50k bumper to bumper

lexus 4/50k

mercedes 4/50k

thats just a quick look at all their manuf' sites.

so yeah, a 3/36k mile warranty for bumper to bumper items is kinda sucky now.... of course most of the ones i have mentioned have way longer powertrain but those are the BTB ones....

Thanks for the list.........
 

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07dc is correct. I think one of the points the OP was trying to make is something needs to be done for the CURRENT owners who's vehicles have been devalued by the recall, Personally I dont want to trade my truck in on a new one so offering me a extra loyalty bonus on a new one does nothing for me.

Extending my BTB to 5 yr or 65K miles, or even just giving me a 100K platnium is at least an attempt to say thank you for being a customer and we are sorry your value in your vehicle has diminished so heres a token of our appreciation.

Too many businesses these days are focused on new sales, Its like cell phone companies, give you the world if you sign a new contract, but if you are an old customer that has been loyal for years sorry about your luck, you pay full price for everything.

I see.


How much do you think our vehicles have been devalued???
 

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DAMN, now I just heard on the TV that the 2010 tacoma is going to have a recall, somethan about the propellar on the drive shaft. I've never bought an extended warranty on a vehicle, but may consider one on this truck, not that I've had any problems and would be surprised if I did, but a 1000$'s for a little peace of mind may be worth it.
 

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I think its too soon to tell exactly how much, but there's no doubt they have been devalued. To me I don't care if it's $1 or $10,000, the point is it was devalued by no action from myself. No different than if I was in a accident that wasn't my fault, I'm entitled to some form of reimbursement as the vehicle has been devalued. The top of the line Insurance companies provide this to customers, the others you may have to sue to get it, but you will get it. Thats in my opinion what seperates the best companies in terms of customer service from the rest.

Do I expect that Toyota is going to do this? No I'm not going to sit around holding my breath. I just think some of the focus should be on taking care of the customers you already have.
 

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Something that is often forgotten is that resale value doesn't mean squat unless you want to sell it. I don't want to sell mine.......
 

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Something that is often forgotten is that resale value doesn't mean squat unless you want to sell it. I don't want to sell mine.......
Oh yea you and me are in the same boat as far as that goes, but it's alway's better to have a vehicle that holds it's value. Have alay's way over maintained my vehicles and run them to high mileage and old age, my fear with these newer models is electrical problems that only a dealer can fix, we know how the dealers love to help someone with a older/high mileage truck.
 

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Oh yea you and me are in the same boat as far as that goes, but it's alway's better to have a vehicle that holds it's value. Have alay's way over maintained my vehicles and run them to high mileage and old age, my fear with these newer models is electrical problems that only a dealer can fix, we know how the dealers love to help someone with a older/high mileage truck.
I heard that! That's my only concern now, that the electronic stuff will fail before the mechanical. Especially the environment a lot of those components find themselves in, constant temperature changes, that sort of thing.
 

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Yep, and you have to have dealer equipment to solve the problem. REMINDS ME OF THE OLD DAYS 70 RAM with leaky doors that rattled like a tin can, with the 318 in it looked like somethan out of a mad max movie, finaly knocked reverse out of the trany backing a welding machine threw a mud hole you wouldn't even consider with one of these new trucks. YEA they were tough, heck didn't even know they had a tow rating, wish I would have had a digital camera back in the day, I could have posted pictures that would freak folks out. Still drove it with reverse knocked out for a few years, just had to be carefull where you parked it
 

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Discussion Starter #20
Don't get me wrong. I totally love my new Tundra. Of all the vehicles I have owned it is my favorite (so far ). I believe in Toyota and think they make a product that is a little above many others. When I talked about the resale value falling to my wife she said what another poster above said......."it does not matter....we will just keep it forever.."...LOL

But seriously. A number of years back when auto companies came up with the 3 / 36 warranty, no one financed a car for 5 or 6 years. Back then 24 or 36 months was the norm. I can remember how shocked my father was when he heard of car loans going 48 months !

I am thinking of what would not only be good for Toyota owners and future owners, but what would be good for Toyota. It would be a great boost to the Toyota image if they increased the Bumber-to-Bumper warranty to 5 years. Not just engine/ powertrain but EVERYTHING. The car or truck is totally backed by Toyota for the full 5 years.

This would do wonders in restoring their reputation for quality and loyality to their customers. Good for Toyota ....good for us. Win. Win.
 
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