Ok, I own a 2007 Tundra, (approx 60,000 miles) and with the extended warranty. Now, there are approximately 4 locations in the bed of the truck that are starting to rust UNDERNEATH the paint. We took it to the service department and they took photos of it, and tried to say first that we have hauled palettes of cinder blocks in there, then said we haul 4 wheelers in there and that is the cause of the rust (They were pulling ideas out of the air). I am paying for this truck, and it gets babied! I refuse to let my husband haul anything in the bed because it scratches so easily, that it is lucky to have ever seen a fresh pine board! Now, my husband was persistant when we went to the service dept and told the tech that he wanted them to raise the truck up and look underneath and sure enough, there is rust under the bed where the tech called gussets? So, the service department says that they are waiting on a reply from Toyota on what to do, and they will call us when they hear something. When I call the warranty number myself, the recording states that the service department is the one required to get authorization on anything to be done. I feel like I am getting the runaround and all the while the bed of my truck is rusting! Is there someone that I can set a fire under the butt to get something going? I plan to get a spray in bed liner, but if it is rusting underneath, is there much point? I may end up with just a liner in the end! Help please!