...and no evidence that Toyota cares at all! :td:

4 years and they're still ignoring it.


Steve

 

I don't think Toyota is different than any other manufacturer. Look at GM, they know both front wheel bearings on 2500/3500 4x4 truck produced between 2002 and 2007 (Classic's) was bad out of the factory. Most of them go bad by 60K, and you might, if you get lucky, get 110K out of it. GM did nothing, and if you are out of warranty won't even work with you. The bearings are sealed in the hubs, so you have to replace the entire assembly.
Ford and Dodge have had some issues also. Ford know the 6.0L Powerstrokes were not properly cleaned of sand from the original castings when IH produced the block, Ford did nothing. Dodge knows the tranny on some of their Cummins equipped trucks had bad tranny for towing. If you towed with them frequently you were most likely replacing the tranny before 100K.
Toyota should either come up with a better design, or replace them if they go bad. I would rather they come up with a permanent fix, and roll it out to all the trucks. Toyota at least the majority of the time they are willing to at least pay for some, most of, or all of the repair. I would like to see a consistent policy, and hopefully 100% coverage for 150K. The other 3 mentioned above won't help at all.

 

4 years and they're still ignoring it.


Steve

They need another freaking sunami to wake the f*ck up

 

Ok ok, so first I have to say, not another AIP thread!!!!!!!!!!!!!!!

With that said, I don't care if the aip fails, I just want them to find a new manufacturer that will produce it for $100 instead of thousands of dollars!!

 

Ok ok, so first I have to say, not another AIP thread!!!!!!!!!!!!!!!

With that said, I don't care if the aip fails, I just want them to find a new manufacturer that will produce it for $100 instead of thousands of dollars!!

Yep!! That about covers it!

 

The product is inexpensive, its the foreign MARKUP on this domestic part that is HIGH!

Ok ok, so first I have to say, not another AIP thread!!!!!!!!!!!!!!!

With that said, I don't care if the aip fails, I just want them to find a new manufacturer that will produce it for $100 instead of thousands of dollars!!

 

Ok ok, so first I have to say, not another AIP thread!!!!!!!!!!!!!!!

With that said, I don't care if the aip fails, I just want them to find a new manufacturer that will produce it for $100 instead of thousands of dollars!!

Exactly! I don't think everyone would be b.tchn about it so much if it was so damn expensive to fix. $4000... should be less than $400.

 

Exactly! I don't think everyone would be b.tchn about it so much if it was so damn expensive to fix. $4000... should be less than $400.

Agreed - and the point of the thread was not to beat the dead horse of the AIP some more - but to point out that some companies actually try to contact unhappy customers and work out a solution.

 

Agreed - and the point of the thread was not to beat the dead horse of the AIP some more - but to point out that some companies actually try to contact unhappy customers and work out a solution.

I agree all Companies should. I am probably more experienced, had a Ford with a 6.0, Ford knew the castings were not properly cleaned, and did nothing after the warranty was up. Ford said it was my problem, but was more than happy to sell me a $7,000 crate replacement, and charge me the labor to R&R it.
Had a Dodge on the farm with a Cummins. The tranny went out at 37K, Dodge said it was out of warranty, but they would be happy to replace it for 2K.
I of course look back at the others were they didn't do squat, would not even try to cover any of it, nor negotiate anything. I won't buy another Ford or Dodge, have a real sour taste over both of those, and dumped all them for Chevy's. Chevy, like Toyota is hit and miss. To replace the front bearings, you have to buy the hub assembly, a little over $400 for the parts, and then there is the labor, alignment, etc. GM would finally break down, much like Toyota, and cover part of it.
Toyota, and the others listed above should either step up to plate and come up with an alternative low cost replacement, or fix them if they cannot at no charge. Let's face it, we live a world of "Not my responsibility" and Corporations skirt it anyway they can.
I would be curious to get hold of Toyota's documents on the failure rates.

 

I would be curious to get hold of Toyota's documents on the failure rates.

I think the fact that there is a 3 to 4 week waiting list for replacement parts tells that story.

 

I can't help but compare this to the Toyota approach - thousands of posts on multiple forums about the AIP stupidity - and no evidence that Toyota cares at all! :td:

well, I took the Tundra to the dealer two days ago to pay them $125 to finally tell me what the Certified Powertrain 7/100k Warranty covers in this case, given they moved the AIPs into the regular 60k powertrain warranty. It appears like a no brainer that they would cover it - you know, "peace of mind, 100+ point check, pay us more for the privilege to drive such a nice vehicle"

Bottom line - "Toyota Extra Care" does NOT cover the AIP problems. So if you have an extended warranty they label as "Extra Care" you should start educating yourself about how to disable the system.

So now that they had the truck in, they found water intrusion in the system - I already knew that one valve was going based on the P2442 code. The truck has never been off road, is parked in a garage, and gets started in a garage in the morning when the pumps are active (where it is bone dry). The only place where water can "intrude" is when it gets started in a parking lot at night at work if I don't go anywhere during the middle of the day. Toyota has not been able to tell me how that is possible and how I would have abused the truck that way. Half the year it is so cold here anyway that the pumps won't run at all.

The service guy was mumbling something about calling the regional service manager and see if they could "help out with the costs" - thing is, if the "help out" isn't 100% there's no deal.

At the end of the day I am not paying them $$$$ for the repair, and I am pretty sure this experience will lead to me leaving the brand after 24 years, and not because of the vehicle (I love it), but because of how Toyota treats its customers these days and tries to roll off design flaws or poor quality control to the customer.

Pretty much any common problem known on these trucks has happened to mine, AFTER they "fully reconditioned it" as a certified vehicle. None of these issues were covered by warranty. Sinking dash, hidden accident damage, failed AIPs, etc - they were deemed "pre-existing conditions" or simply not covered by this Extra Care thing.

So stay away from Toyota's certified stuff - it isn't worth it.

Oh - and they don't even know how to do an automatic transmission flush at one dealership in town, and the other dealer won't let me watch. Nice going. They are clearly not interested in keeping me as a customer, and if they don't do the flush with me watching now, I will definitely sell the truck before 100k and walk far far away from Toyota.

:beatsme:

 

Toyota and its dealerships have all lost it. I would love to purchase a new tundra platinum this winter, but will not due to all the crap that I have been through with my truck. I paid a very large chunk of change for it when they first came out and have been treated like **** and dragged through the gutter the entire time by both Toyota and Bitterroot motors here in Misssoula, MT. I wish the lemon-law was back datable, this thing is a POS.

Too bad I love the truck to death and it runs/ drives great (for now). It has just been nightmare after nightmare with it.

Toyota has lost a solid customer (past 3 vehicles: 2 4runners and the tundra) and I have now talked 6-7 people I know of out of purchasing Toyota vehicles due to the quality and lack of customer support. I expect this sort of treatment and quality out of american manufacturers, but not Toyota.

Girlfriends dad was ready to pull the plug on a new Landcruiser and a Tacoma for his other kid, sat down and showed them my nightmare and he bailed instantly.

I also will be taking my companies buisness elsewhere this year for our comapny cars. My boss wants us to get a set of 8-10 camrys and highlanders, but we will be going to another company, probably honda or ford, all due to the piss poor service I have receieved during my rime with this truck.

 

I read these threads in horror! My truck has only 1600 miles on it and threads like this make me want to sell it!

I bought a Platinum 100,000 mile/80 month extended warranty through my credit union for $1153 for my Tundra, it was so cheap for $40K truck, it was a no-brainer. The same warranty for the F150, actually they only offered a 60 month version, was $2700!, so to me that speaks of Toyota's quality, but, I don't know if the AIP issue would be covered. I would think that it is.

Now this sagging dash business, WTF!!?

I'll have to search on that. Maybe not, I don't need anymore worries!

Sheeesh!!!

 

Well as someone who was flamed for having such problems with their tundra all I have to say is wecome to the club. I won my arbitration and had Toyota buy back my Tundra two months ago. I had the sinking dash, bad wheel bearings, front differential, real differential, bad rotors, bad door acuators, mystery squeeks etc. Toyota finally gave up and decided to write a check. I owned numerous toyotas over the past few years and now feel that if the quality is going to suck, go for the cheaper vehicle. There is no way they don't know about these problems and to think differently is to drink the Kool Aid. Don't fret it, dump the truck, buy something else and then in a few years look around again. All manufacturers go through this. They see dollar signs and then lose their way. This truck was the epitome of Toyota making the corporate decision to gun down GM for top place of full line manufacturer. It shows in its overall quality, cheaper materials, and lack of "features". They will get things back on track eventually. You just have decide if you want it done on your dime.

 

Well as someone who was flamed for having such problems with their tundra all I have to say is wecome to the club. I won my arbitration and had Toyota buy back my Tundra two months ago. I had the sinking dash, bad wheel bearings, front differential, real differential, bad rotors, bad door acuators, mystery squeeks etc. Toyota finally gave up and decided to write a check. I owned numerous toyotas over the past few years and now feel that if the quality is going to suck, go for the cheaper vehicle. There is no way they don't know about these problems and to think differently is to drink the Kool Aid. Don't fret it, dump the truck, buy something else and then in a few years look around again. All manufacturers go through this. They see dollar signs and then lose their way. This truck was the epitome of Toyota making the corporate decision to gun down GM for top place of full line manufacturer. It shows in its overall quality, cheaper materials, and lack of "features". They will get things back on track eventually. You just have decide if you want it done on your dime.

Well, I've already made the decision w/my dime. I didn't buy it outright, could have, but the wife didn't want that much $$ taken out of the bank. I put a hefty down, so I bought it right, it was the truck I wanted, and I've already dropped ~5K in mods, so I plan on keeping it. I just get worried when I read these threads that my Tundra will be a nightmare like I've read about here a time or three.

I'll keep enjoying it, and try to keep worry out of my mind.

I think there should be a class action lawsuit on this AIP thing. I hate lawyers, but it seems to me that Tundra owners should get together and explore a lawsuit. If one happens, I hope I don't have to be part of it.

 

Well, I've already made the decision w/my dime. I didn't buy it outright, could have, but the wife didn't want that much $$ taken out of the bank. I put a hefty down, so I bought it right, it was the truck I wanted, and I've already dropped ~5K in mods, so I plan on keeping it. I just get worried when I read these threads that my Tundra will be a nightmare like I've read about here a time or three.

I'll keep enjoying it, and try to keep worry out of my mind.

I think there should be a class action lawsuit on this AIP thing. I hate lawyers, but it seems to me that Tundra owners should get together and explore a lawsuit. If one happens, I hope I don't have to be part of it.

Don't worry, the Platinum warranty covers the pumps :tu:



-Sent from my Evo with AutoGuide for Android

 

I think the biggest issue is that there is no way for water to exit the system once it is introduced. You could have someone pressure wash your engine and accidentally get water into the inlet of the pumps. Once the water goes in, it's trapped and will take awhile to either dry, get sucked up, or rust your pump. It may be prudent to look into installing drain plugs into the lowest area of pump and simply remove them to check from time to time. I really feel that the pump failures are not due to continuous water intrusion, but one time occurrences where water becomes trapped.

 

Don't worry, the Platinum warranty covers the pumps :tu:

and after that warranty runs out you still are looking at $2-3k next time they fail. But you also pay about half of that AIP fix when you buy the platinum warranty up front. Makes you almost want them to fail to get your money back.

Thing is, once I have my pumps disabled and valves blocked off, I think I'll be at a point where I have little else to worry about. Got a year left before I hit 100k and post warranty life. I may still decide to keep it, because now that I have sorted most of the issues, I don't see any more major big ticket repairs coming. The engine seems to be still Toyota quality, and the rest is holding up pretty well. If it only fit into my garage once I lift the thing...

I was just starting to really like the truck after changing insurance companies (down from $1090/year with AmFam to $390 a year with Amica... and you thought the dealerships ripped you off!), and then the AIP crap happened and now I am having second thoughts about hanging on to it again.

 

and after that warranty runs out you still are looking at $2-3k next time they fail. But you also pay about half of that AIP fix when you buy the platinum warranty up front. Makes you almost want them to fail to get your money back.

Thing is, once I have my pumps disabled and valves blocked off, I think I'll be at a point where I have little else to worry about. Got a year left before I hit 100k and post warranty life. I may still decide to keep it, because now that I have sorted most of the issues, I don't see any more major big ticket repairs coming. The engine seems to be still Toyota quality, and the rest is holding up pretty well. If it only fit into my garage once I lift the thing...

I was just starting to really like the truck after changing insurance companies (down from $1090/year with AmFam to $390 a year with Amica... and you thought the dealerships ripped you off!), and then the AIP crap happened and now I am having second thoughts about hanging on to it again.

That's exactly why I bought the 8-yr platinum coverage... if the AIP's fail after new years 2018, then I'll pay to fix them, or maybe I'll just disconnect them the day my warranty ends. Of course, one would HOPE that Toyota has a fix by then


-Sent from my Evo with AutoGuide for Android

 

if the AIP's fail after new years 2018, then I'll pay to fix them, or maybe I'll just disconnect them the day my warranty ends. Of course, one would HOPE that Toyota has a fix by then

But why fix something this useless even after all those years? The AIP system blows air into your exhaust for a few seconds. That's it. I burn 1000+ gallons of gas a year, and those few seconds of lower emissions isn't going to make a dent in the planet's future.

They wanted $2200 + labor for my failed system after they checked it out yesterday. Instead of paying for that, I will disable everything this weekend and never look back.

When you see the markup of these the air pumps at 1000% compared to what the same thing sells for to a Chevy S10 owner, you can tell they are actually trying to make money off this design flaw, rather than to give the owners a break. If the fix was $500 I may just have said WTF and let them do it, but the actual cost is just insane.

And given how long this has now been around as a "known issue" without more than a slight warranty extention being offered, I doubt Toyota will ever bother with a real fix. As long as owners who don't understand that something truly marginal has just put their truck into limp mode are scared enough to pay for these repairs, nothing will change. I imagine most owners do just pay for the repair instead of hitting google to find this thread.

 

When you see the markup of these the air pumps at 1000% compared to what the same thing sells for to a Chevy S10 owner, you can tell they are actually trying to make money off this design flaw, rather than to give the owners a break. If the fix was $500 I may just have said WTF and let them do it, but the actual cost is just insane.

That's the part that really torques me off - so they screwed up the design - OK - nobody is perfect. With the parts on national recall and all the truck forums full of angry customers, how they can not do a recall is beyond me. But for them to use their screw up as a profit driver for Toyota and the stealerships is just plane wrong. It seems obvious that they don't really give a crap about my future business, and trust me, I will not forget that when it is time to purchase my next vehicle. I talked to the service department about the AIP insanity before signing the papers - and they did just what you would expect - they flat out lied to me. They told me that the system was completely redesigned and that it would not be an issue with my truck. The day after I got it someone on this forum straightened me out and told me that my two day old truck was just as likely to have this fail as any other second get Tundra. Nice!

 

Class action lawsuit all the way > my first Tundra > dealer absolutely sucked > called Toyota customer service and complained and rep said that she had other customers to deal with and hung up on me........ I bought a tundra for quality. Saved for years. Now I have girly gate and AIP to look forward to. I'm writing letters....... and hoping for the best on my 35k purchase

 

it's sadd to see to Toyota is dropping the balls on us like this. But it's really depending on the division of the company...the policy is different :clown:

I own both Toyota Tundra 5.7L truck and a Lexus LS460. Service for the Toyota is crap..long wait, deny of service blah blah blah..

For the Lexus...I bring it in, get a loaner and on my way out right away..takes less than 10 mins. I just tell the advisor "what's wrong" and it's done (with in reason).

Craps that they replaced for my Lexus:
1) A new brake actuator part has develop to fix "noise" that some lexus is experiencing...nothing wrong with mine but I want a new "fixed" part - DONE
2) B-pillar is scratching due to seat belt buckle hitting it...DONE..they replaced both sides.
3) Leather seat "uncomfortable" because lack of foam cushion. DONE - they replaced the seat's bottom.
4) Brake squeaks - Done..replaced pads and rotors.
5) Glove box has a small gap when closed - DONE...replaced.
6) Mirror folding doesn't fold evenly like the other side - DONE..replaced the mirrors.

Those are the stuffs on top of my head..there were more...I haven't got a "deny of service" from them YET..as long as there is an issue (or known issue) and the request is "reasonable".

I love it cuz everytime I bring the LS in, I get a car wash and a free loaner car with a full tank of gas to drive around :baby:

But hell, the LS costs 90K+ vs the Tundra costs 35K :angel:

 

it's sadd to see to Toyota is dropping the balls on us like this. But it's really depending on the division of the company...the policy is different :clown:

I own both Toyota Tundra 5.7L truck and a Lexus LS460. Service for the Toyota is crap..long wait, deny of service blah blah blah..

For the Lexus...I bring it in, get a loaner and on my way out right away..takes less than 10 mins. I just tell the advisor "what's wrong" and it's done (with in reason).

Craps that they replaced for my Lexus:
1) A new brake actuator part has develop to fix "noise" that some lexus is experiencing...nothing wrong with mine but I want a new "fixed" part - DONE
2) B-pillar is scratching due to seat belt buckle hitting it...DONE..they replaced both sides.
3) Leather seat "uncomfortable" because lack of foam cushion. DONE - they replaced the seat's bottom.
4) Brake squeaks - Done..replaced pads and rotors.
5) Glove box has a small gap when closed - DONE...replaced.
6) Mirror folding doesn't fold evenly like the other side - DONE..replaced the mirrors.

Those are the stuffs on top of my head..there were more...I haven't got a "deny of service" from them YET..as long as there is an issue (or known issue) and the request is "reasonable".

I love it cuz everytime I bring the LS in, I get a car wash and a free loaner car with a full tank of gas to drive around :baby:

But hell, the LS costs 90K+ vs the Tundra costs 35K :angel:

Maybe we start taking our Tundras to a Lexus dealer for service???

I always used to see Lincolns and Mercurys at my old Fard dealership...